Appointments/What to Expect

Office Hours

Our office hours are Monday through Thursday 9:30 to 5:00 and Friday 9:30 to 4:00*.  We are closed Saturday and Sunday.  Due to the length of the initial visit (up to 75 minutes) and the potential for work conflicts, we may be able to accommodate you outside of our normal business hours during this first visit.  Please email us or call us if this is an issue.

*Note:  with the current coronavirus pandemic, our office hours are somewhat variable, but we are generally in the office most weekdays from 10:00 am to 3:30 or 4:00 pm.

Office Visits

Initial visits are up to 75 minutes in length and follow-up visits 30-40 minutes.  Follow-up visits of an acute nature for established patients are typically 15-20 minutes.

During the initial visit, Dr. Matteucci will get a comprehensive history from you so that he is able to best understand your condition and your goals for optimal health.  Prior to your initial visit, we request that you complete the intake form and consent forms (Consent to Treatment, HIPPA Notification and Payment Agreement) and return to us a minimum of 24 hours prior to the visit (see the Download Forms link for more specific details).

During the current coronavirus pandemic, many of our patients are preferring telemedicine visits (zoom or phone) and we are happy to provide this service, including for new patient visits.

Fees

Initial Visit:  $225
Return visits:  $95
Acute Visit (follow-up patients only):  $70

Medicinary items are charged separately and will depend on the nature of your condition.

Payment

We accept cash, credit card (Master Card, Visa, American Express and Discover), debit card and checks**. We do not bill insurance directly, but we will prepare a “super bill” which you can submit to your insurance company for reimbursement, if your insurance covers naturopathic medical visits.  Payment is due in full at the time of visit.

**Note:  during the current coronavirus pandemic, we are only accepting credit and debit card payments.

Cancellation Policy

Last minute cancellations of scheduled appointments are both difficult to fill, and costly. Therefore, we ask that cancellations be made at least 24 hours prior to your appointment.  Appointments missed or cancelled in less than 24 hours will incur a $50 charge. Exceptions to this policy may be made for emergency situations on a case-by-case basis.

Scent-Free Policy

Out of respect for our chemically sensitive patients, we request that you avoid the use of perfumes, essential oils and strongly fragrant beauty products while visiting our clinic.